FAQ
Frequently asked questions
Custom and personalized orders
If you are interested in our products or have any questions or concerns, please don't hesitate to contact us via messaging. We would be happy to assist you in selecting the perfect bouquet or decoration for any occasion, or to discuss any customizations you may need.
Care instructions
Please note that hand-woven flowers are not recommended to be washed, but can be gently wiped with a rag for cleaning. Additionally, please keep in mind that the item's color may appear slightly different from the pictures due to variations in lighting and screen settings. We also ask that you allow for slight differences in dimensions due to the handmade nature of our products.
Gift wrapping and packaging
If you are purchasing our products as a gift, we would be happy to wrap it for you. Please remember to select "This order is a gift" option at the cart page.